LearnerTrack and its data is secured against physical and digital attacks. Your customers data and information is safe and private. The product also provides tools and monitoring to help customers implement security with their teams.

Physical Security.

Security personnel guard the co-location sites 24 hours a day seven days a week. In addition intruder detection systems, CCTV, and card access systems control access both internally and externally.

Access Provision.

The precise location of our physically secure hosting site is kept confidential. Access to the LearnerTrack Servers is limited to authorized Monterpoint engineers, by special arrangement once a thorough identity confirmation procedure has been passed.

Power Supply.

The electrical supply to both remote access and power management devices, and hence to the LearnerTrack Servers is via an uninterruptible power supply (UPS), it will continue to run in the event of an external power supply failure with no disruption to the LearnerTrack Service.


A constant ambient temperature of 22° Celsius (plus/minus 2° Celsius) and a relative humidity of 30% to 70% are maintained.

Fire Detection and Prevention.

The fire detection system will provide the earliest possible warning and covers all areas, including under false floors.

Back-up/Restore and Disaster Recovery

  • Daily Back-up of Entire Database
  • Daily back-ups rotated on weekly cycle
  • Weekly Back-up of Entire Database
  • Full Data roll back to any point during the previous 2 months